Privacy Policy

  • Last updated 19 February, 2026

Introduction

Koikas Acoustics (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect the personal information you provide to us through our website Koikas Acoustics (https://www.koikasacoustics.com/) (the “Site”).

Information We Collect

Personal Information

When you visit our Site, contact us, or use our services, we may collect the following types of personal information:
  • Contact Information: Name, email address, phone number, and address.
  • Payment Information: Credit card details and billing information for processing payments.
  • Technical Information: IP address, browser type, and operating system.

Non-Personal Information

We may also collect non-personal information that does not identify you as an individual, including:
  • Usage Data: Information about how you use our Site, such as the pages you visit and the links you click.

How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Services: To deliver the products and services you request.
  • To Process Payments: To process transactions and manage your orders.
  • To Improve Our Site: To analyze and enhance the functionality and user experience of our Site.
  • To Communicate with You: To respond to your inquiries, provide customer support, and send you updates and promotional materials.
  • To Comply with Legal Obligations: To meet our legal and regulatory requirements.

How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

  • Encryption: We use encryption technology to protect sensitive information transmitted online.
  • Access Controls: Access to your personal information is restricted to authorized personnel only.
  • Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:
  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Site and conducting our business, as long as they agree to keep your information confidential.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Cookies

Our Site uses cookies to enhance your browsing experience. Cookies are small files stored on your device that enable us to recognize your browser and capture certain information. You can choose to disable cookies through your browser settings, but this may affect your ability to use some features of our Site.

Your Rights

You have the right to:
  • Access Your Information: Request a copy of the personal information we hold about you.
  • Correct Your Information: Request that we correct any inaccurate or incomplete information.
  • Delete Your Information: Request that we delete your personal information, subject to certain exceptions.
  • Withdraw Consent: Withdraw your consent to our processing of your personal information at any time.
To exercise any of these rights, please contact us using the information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: Koikas Acoustics

Email: [email protected]

Phone: 02 9587 9702

Address: Commercial 1 (Unit 27), 637-645 Forest Road, Bexley NSW 2207